I received only 2 fans yesterday, Their buy 2 get 1 free is some kind of scam. I sent them a nasty email telling them I'm going to spread the word today and through Black Friday not to trust Mars Hydro Ads. I'll never buy another item from them if they don't honour their ad. Fkin lost in translation what Buy 2 get 1 Free means. Or buy 1 get 1 free like their return email suggested MFkers!
I just checked my mail
Greetings from Mars Hydro.
We are very sorry for the inconvenience.
The promotion activity on our website buy 2 get 1 free does mean add any three items, and one is free. (See the reference picture in the attachment.) And we are sorry for the misunderstanding caused to you.
We cherish you very much, so we have applied with the manager to send you another fan for free, is that acceptable to you?
Sorry again for the inconvenience caused to you, and thank you for your understanding and support.
Looking forward to your reply!
Best Regards